Automation has been the foundation of manufacturing for a long time, yet it's only recently gaining traction in the finance, business, and healthcare industries. Apart from manufacturing and factories, IT automation is usually focused on the automation of service and testing QA for automated procedures. The aim of an engineer in automation is to remove defects in the process, mistakes, and issues related to software or product development and the customer or business service processes.
Companies are increasingly adopting automated chatbots that can help with problems with customers or direct customers to the correct person. Automation Testing training assist in implementing this technology. Automation can also help reduce the time spent on IT assistance desks, ticketing, and management of service and to provide high-quality software and products faster with fewer flaws. The ultimate goal that an engineer working in the field of automation would be to ease the burden on employees as well as to increase efficiency and reliability through simplifying procedures that have manual components that can be inefficient or inconsistent.